The Art of Unity
This module is specifically designed for those of you who often experience a lack of care in your team, loss of cohesiveness, loss of responsibility, blaming each other, lack of coordination, and ignorance that caused synergy to be broken.
The benefits of this training module include:
1. Unity of heart based on empathy
2. Strong team cohesiveness
3. Build solid cooperation
4. Engaging the principle of mutual respect and appreciation
5. Repairing broken relationships
The Art of Managing People
This module is specifically designed for those of you who often have difficulties in motivating and directing others, and are unable to resolve conflicts and face difficult people.
The benefits of this training module include:
1. The ability to recognize the character and temperament of others
2. Knowing the source of the conflict
3. Improve the ability to motivate and direct others
4. Overcome difficult people
5. Lead and manage others with ease
The Art of Communication
This module is specifically designed for those of you who have problems in communicating such as difficulty in conveying messages clearly and precisely, hesitating and having no influence when speaking so that other people often find it difficult to understand our intent.
The benefits of this training module include:
1. Enable us to be good communicators and how to communicate confidently
2. To equip us to be someone who is communicative in everyday life and in business
3. Making communication between superiors and subordinates as well as with fellow colleagues more effective
4. Overcoming obstacles in communication
5. Mastering 5 levels of communication
The Art of Networking
This module is specifically designed for those of you who feel that you have few friends, don't know how to build and maintain relationships and find it difficult to make friends. Good for those of you who are in the business that requires a wide network.
The benefits of this training module include:
1. Able to build relationships quickly
2. Able to build and develop more relationships
3. Knowing techniques for overcoming relationship conflicts
4. Get the right friend
5. Build a good networking system
The Art of Adversity
This module is specifically designed for those of you who give up easily when facing challenges, are unable to master chaotic situations, are often affected by problems that come and are always confused in finding a way out. Good for those of you who will be placed outside the city or abroad.
The benefits of this training module include:
1. Being a tough and resilient person
2. Able to measure and find out the source of the problem
3. Able to master current problems
4. Increase the ability to find a way out
5. Hone a strong mental and character
The Art of Selling
This module is specifically designed for those of you who have difficulty in selling, don't know the sales process, or often rejected and are unable to handle it.
The benefits of this training module are:
1. Describe the 8 sales process
2. Handling rejection
3. Expertise in closing sales
4. Being able to influence others to purchase
5. Ask for sales references
The Art of Stewardship
This module is specifically designed for those of you who often get 'complaints', who are abandoned by customers, cannot meet customer needs and do not have good service standards. Excellent for front liners.
The benefits of this training module include:
1. Latest technology of service quality
2. Able to maintain customer loyalty
3. Increase customer satisfaction
4. Increase customers numbers
5. Able to transform 'complain' into praise
Counseling System
High touch approach for managing emotional and work conflict
A. Counseling Strategy. Anticipating HR 'turn over' in the company.
B. Counseling Technique. How to listen, how to question, and how to give advice.
C. Counseling Area. Counseling participant groupings and trackings.
D. Counseling Location. Determining of counseling locations per each area.
E. The role of Councillor. Appointment of counselors who are competent for each region.
Appraisal System
Integrated and fair performance appraisal for measuring productivity and work ethos; process and result
A. Performance Appraisal. Performance appraisal individually and in groups.
B. Tools of Appraisal. 360° feedback and character development questionnaire.
C. Standard Appraisal. Matriculation assessment of skills, character, and results.
D. System and Procedure Appraisal. Systematically implementing and appointing appraisal officers.
E. Award, Reward & Penalty. An assessment system for one's personal and work quality and balanced by work disciplinary system.
Termination System
Finishing well approach for facilitating manpower in last terminal
A. Classification of types of violations. Against systems, standards, ethics, capital and values.
B. Standardization of violations. Discretionary rules and violation limits.
C. Levels of disciplinary act. Rules for warning letters level I, II, & III.
D. Disciplinary Methods. When is spoken and when is written and how.
E. Automation of Termination. Socialization of termination rules.
F. Labor Regulations. Integration with Department of Manpowers's regulations.